Privacy Policy

Who Is Responsible

Incredible is operated by Nucleon AS, org. no. 921 197 799, Rostockgata 82, 0194 Oslo, Norway. Nucleon AS is the controller for the personal data described here.

Contact: incredible-app.com/contact

Data We Use

Incredible uses data you choose to provide or allow:

• Apple Health data, such as workouts, activity, heart rate, HRV, resting heart rate, sleep, respiratory rate, blood oxygen, temperature, body measurements, mobility, daylight, and related fitness metrics.
• Age and biological sex from Apple Health, when available, to calculate heart-rate zones.
• App data you create, such as workouts, routines, plans, exercise progress, readiness check-ins, settings, imports, and preferences.
• Apple Watch workout and dashboard data when you use the Watch app.
• Location only for features that need sunrise and sunset times.
• Limited product analytics, such as app launches, onboarding completion, Health access requested or skipped, selected tabs, and general interaction events.

Why We Use It

• App features: to provide the health, fitness, recovery, sleep, and workout features you use.
• Sync: to keep supported app data available on your devices through private iCloud.
• Payments: to process optional tips through Apple.
• Support: to answer requests you send us.
• Analytics: to understand basic product usage and improve reliability.

Legal Bases

For GDPR, we rely on:

• Contract: to provide app features you request.
• Consent and explicit consent: for Apple Health data, location, notifications, and optional permissions.
• Legitimate interests: for limited analytics, app security, and product improvement.
• Legal obligation: where we must keep records or respond to lawful requests.

You can withdraw consent in iOS Settings, Apple Health, or the app where available. Withdrawal does not affect processing that already happened while consent was active.

Apple Health

Apple Health data is read through HealthKit and processed on your devices to calculate readiness, recovery, fitness, training load, sleep, vitals, and workout insights.

We do not send Apple Health data to our servers or to analytics providers.

If you record or log certain activity in Incredible, the app may write workouts, active energy, and sleep entries back to Apple Health. You can change Health permissions or delete Health data in Apple Health or iOS Settings.

iCloud And Apple Watch

Supported app data can sync through Apple's private iCloud and CloudKit systems for your Apple ID. This may include routines, exercises, plans, completed strength sessions, progress, library organization, preferences, layouts, readiness check-ins, and optional feature data.

This is not an Incredible account. If iCloud is unavailable or disabled, supported data stays local until sync is available again.

The iPhone and Apple Watch apps can exchange workout state, routines, readiness, recovery, fitness, sleep, and vital summaries using Apple's WatchConnectivity and HealthKit systems.

Imports And Exports

If you import workouts or routines from screenshots, the selected images are processed on device using Apple frameworks. Incredible stores the workout or exercise data you choose to save, not the screenshots.

Imported and exported files stay under your control. Anything you share outside the app is your choice.

Analytics

Incredible uses PostHog's EU-hosted analytics service for limited product analytics. We do not send Apple Health data, workouts, readiness scores, screenshots, names, email addresses, or account IDs to PostHog.

Analytics is not used for advertising or tracking. You can object to analytics by contacting us.

Payments And Notifications

Optional tips are handled by Apple through StoreKit. Apple processes the payment and may share basic transaction status with the app. Incredible does not receive your payment card details.

If you allow notifications, Incredible may send local alerts such as a rest timer. These are generated on your device. We do not send marketing push notifications.

Sharing

We share data only where needed to run the app:

• Apple provides HealthKit, iCloud, StoreKit, WatchConnectivity, location, and notification services.
• PostHog receives limited product analytics as described above.

We do not sell personal data, use health data for ads, or track you across other companies' apps or websites.

Transfers

Apple and PostHog may process data in countries where they operate. We use PostHog's EU-hosted service for analytics. If personal data is transferred outside the EEA, it should be protected by an adequacy decision, standard contractual clauses, or another valid safeguard.

Retention

• Device and private iCloud data stays until you delete it, turn off sync, remove the app, or Apple deletes it under your settings.
• Apple Health data is controlled in Apple Health.
• Analytics data is kept only as long as needed for product usage and reliability, then deleted or aggregated. PostHog's retention rules may also apply.
• Support messages are kept as long as needed to answer you and keep a record of the request.

Security

We limit what we collect, avoid sending health data to analytics, and rely on Apple's device, HealthKit, iCloud, and StoreKit security for the Apple services used by the app. No system is perfect, but we keep the data flow small and protected.

Automated Insights

Incredible calculates scores, trends, and suggestions from the data you allow. These are wellness and fitness insights. They do not create legal effects or similarly significant decisions about you.

Your Rights

If GDPR applies to you, you may have the right to access, correct, delete, export, restrict, or object to processing of your personal data. You may also withdraw consent.

Some data is only on your device, in Apple Health, or in your private iCloud, so the most direct controls are in the app, Apple Health, iCloud, and iOS Settings.

You can make a request at incredible-app.com/contact. We may need enough information to verify and handle it. You can also complain to your local data protection authority.

Children

Incredible is not designed for children. If you believe a child has provided personal data through the app, contact us.

Changes

We may update this policy as the app changes. If changes are meaningful, we will make them clear in the app or on our website.