Privacy Policy
Incredible is operated by Nucleon AS, Rostockgata 82, 0194 Oslo, Norway. This page covers the standalone marketing site and the public request board.
What we collect
- Basic website request data. Our hosting providers may process IP address, user agent, and request metadata in server logs when you visit the site.
- Public board submissions. If you submit a request, we store its type, title, description, status, and timestamps so it can appear on the public board.
- Optional follow-up details. If you choose to share an email address, we store it separately so we can contact you about your request.
- Direct emails. If you contact us, we receive whatever information you include in that message.
How we use it
- Operate the website and public board.
- Review bugs, feature requests, and product priorities.
- Follow up when you ask to be contacted.
- Detect abuse, spam, or malicious submissions.
- Improve the product and the website experience.
What is public
Reviewed board items are public. Titles, descriptions, request type, status, latest update text, support count, and timestamps may be shown openly on the website so everyone can follow what is being considered and shipped.
Optional email fields are not displayed on the public board. They are available internally only for follow-up. Please do not include passwords, tokens, personal health information, payment details, or other sensitive data in the public request fields.
Who processes data
- Vercel. Hosts the website and may process standard request logs needed to serve pages.
- Supabase. Stores board records and optional follow-up details when the request board is configured.
We do not sell personal data or use public board submissions for advertising.
Retention
We keep public board items for as long as they are useful for product planning, changelog visibility, or support history. Optional contact details are kept only as long as needed for follow-up or record-keeping.
Your choices
You can ask us to update or remove your optional contact details, and you can request removal of a public board item if it contains personal or sensitive information. Email hello@incredible-app.com with enough detail for us to locate the submission.
Contact
Privacy questions: hello@incredible-app.com
General contact: hello@incredible-app.com
Nucleon AS · Rostockgata 82, 0194 Oslo, Norway